Specialties and Services

Obtaining Medical Records/Films

How to Get Copies of Your Medical Records

You may request copies of your Royal Oak, Troy, or Grosse Pointe Hospital medical records by:

Completing the Beaumont Authorization for Disclosure of Patient Medical Information form and mail to the address on the form.
Royal Oak and Troy patients can send a signed and dated written request to Medical Information Services Department (MISD) Attn: Correspondence, 3601 W. Thirteen Mile Rd., Royal Oak, MI 48073.
Requests are handled on a first-come, first-served basis and normally completed within five days. There is no charge for records of a specific procedure/test if they are mailed by Beaumont to another health care facility, to a physician or the patient. However, MISD does charge a fee for copies of a patient's complete medical record.

Royal Oak patients can come to the MISD records pick-up window located at the South Tower Entrance to sign an authorization form or pick up copies of records. They should see the entrance attendant at the South Tower Entrance for parking directions.

Royal Oak Campus Map (PDF)

Troy patients can come to the MISD records pick-up window located at the Main Entrance to sign an authorization form or pick up copies of records. They should see the Valet attendant and will be directed to a short term parking area. If you are sending someone else to pick up your records, the person must have written permission from you to do this.

Troy Campus Map (PDF)

Grosse Pointe patients should come to the Medical Records Department to sign an authorization form or pick up copies of records. Patients who are picking up their medical records can park in the visitor parking deck just outside the main entrance. If you are sending someone else to pick up your records, the person must have written permission from you to do this.

Grosse Pointe Campus Map (PDF)

For Royal Oak and Troy patients, questions can directed to the Correspondence section 248-597-2888. For Grosse Pointe patients, requests and questions can be directed to the Beaumont, Grosse Pointe Medical Records Department by calling 313-343-1625.

How to Request Copies of Your Films

Troy

You may request copies of your images (films or CD's) by completing the Beaumont Request/Authorization for Release of Images and calling 248-964-8603 or fax the release to 248-964-8640.
Please allow at least 24 hours to process the request. Be sure to specify the date and type of procedure performed.

If you are mailing the request, please send it to:

Radiology Image Release Area
44201 Dequindre
Troy, MI 48098-1198

When you come in person to pick up your images, we will request you to present identification (driver's license/picture ID).

Note: *If someone other than the patient is picking up the Images, that person needs to present ID and a note from the patient giving the representative authority to pick up the images.

The Troy Radiology Release Area is open Monday - Friday, 8 a.m. - 4:15 p.m.

Royal Oak

Complete the Beaumont Request/Authorization For Release of Images. Please allow at least 24 hours to process the request. Please specify the date and type of procedure performed.

Send the request to:

WBH Imaging Center
3601 W. 13 Mile Rd.
Royal Oak, MI 48073

You may also come to the Imaging Center, Monday - Friday, 7 a.m. to 10:30 p.m. For questions or more information, please call the Film Release area at 248-551-3400. You may also fax your request for release form to 248-551-3439.

Cardiology - Royal Oak

You may request copies of your Cardiology Images (CD) and/or report by completing the Beaumont Request/Authorization For Release of Images and calling 248-898-5191 or fax request with release to 248-898-6530. Please allow 24 hours to process the request.

If your physician is requesting the images, we will mail out requested information via DHL overnight to outside physicians and hospitals, unless they have a courier service that will come and pick it up.

If you are requesting your own report and/or CD by phone, we request that you come in person to the Heart Center on the first floor to pick up your cath report and/or CD and you can sign the release while you're here. If the CD is being picked up by someone other than the patient, that person needs to present ID and a note from the patient giving the representative authority to pick up the record.

If you are an inpatient calling from your hospital room prior to discharge, we will send the CD up in the tube system with the release form, and once signed, the floor will tube it back down to the Cath Lab.

Clinical Pathology - Royal Oak

Laboratory Test Results

Please contact Medical Information Services Department (MISD) as previously stated.

Requests for Bone Marrow Report and Slides

Please allow 24 hours to have a pathologist properly identify the appropriate slides to be sent to the referring physician. Please call 248-551-0423 to notify us of your request. Please complete the Beaumont Authorization for Disclosure of Patient Medical Information. Please include date of bone marrow biopsy (or estimated date). Complete address and phone number of physician who is requesting report/slides.

If you would like, you may mail the form to us and your report and slides will be sent directly to the requesting physician by express mail.

Mail form to:

Clinical Pathology Administration
William Beaumont Hospital
3601 W. Thirteen Mile Road
Royal Oak, MI 48073-6769

If you prefer to pick up your report and slides, bring the form with you and give it to a staff member at the MISD Records Pick-Up Window located at the South Tower Entrance. Please see the Valet attendant for directions to short-term parking area.

Anatomic Pathology (reports, slides or blocks) - Royal Oak

Please allow 24 hours to process your request. Please complete the Beaumont Authorization for Disclosure of Patient Medical Information.

If you would like, you may mail the form to us and your report and slides will be sent directly to the requesting physician by express mail.

Mail the signed and dated request to:

Anatomic Pathology Department
Attn: Material Send Outs
William Beaumont Hospital
3601 W. Thirteen Mile Road
Royal Oak, MI 48073-6769

Please complete the Beaumont Authorization for Disclosure of Patient Medical Information and make sure you have included the following information:

Type of Biopsy/ies including year
Institution material is being delivered to including address
Physician's Name
Date of appointment
Pick-up date and time
If someone else is picking up your records, the person must have written permission from you to do this.

To pick up your report and slides, please bring the form with you and give it to a staff member at the MISD Records Pick-Up Window located at the South Tower Entrance. Please see the Valet attendant for directions to short-term parking area.

You may fax your request to 248-898-8020 or come to the department Monday through Friday, 8 a.m. - 4:30 p.m. For questions or more information, please call the Material Send Outs at 248-898-9060.

Clinical Pathology - Troy

To obtain your Laboratory Test results, please contact the Medical Information Services Department (MISD) at 248-964-8666, Monday through Friday 8 a.m. - 4:30 p.m. Please allow 24 hours to process your request.

Anatomic Pathology - Troy

To request your records, please complete the Beaumont Authorization for Disclosure of Patient Medical Information. Please be sure to include the following information:

Type of biopsy, date and year
Where and to whom you the information is being sent (including address and physician name/phone number)
Date of appointment
Pick up date and time
Address where you want us to mail the materials
If someone else is picking up your records, the person must have written permission from you to do this.